NPTEL Soft Skills Week 5 Assignment Answers:- In this post, we have provided the answers to the NPTEL Soft Skills Week 5. All the answers are provided here on the basis of data available on the internet.
NPTEL Soft Skills Week 5 Assignment Answers 2021
1. The essay On Saying Please has been written by __________.
- Francis Bacon
- A.G. Gardiner
Ans:- (B) A.G. Gardiner
2. Writing should be ___________.
- writer-oriented
- reader-oriented
Ans:- (B) reader-oriented
3. The tone of a memo should be ____________.
- formal
- informal
Ans:- (B) informal
4. The difference in status can cause ____________ communication breakdown.
- intrapersonal
- organizational
Ans:- (B) organizational
5. The act of plagiarism comes under _____________ form of communication breakdown.
- ethical
- physical
Ans:- (A) ethical
6. While using a/an ____________ plan, a neutral tone should be used.
- indirect
- direct
Ans:- (B) direct
7. Which of the following can be the probable cause(s) of communication breakdown?
- Speaker
- Listener
- Medium of communication
- All of the above
Ans:- (D) All of the above
8. The use of words can have various implications. Hence, language during the communication can be termed as having:
- An obituary code
- An arbitrary code
- An honorary code
- An olfactory code
Ans:- (B) An arbitrary code
9. Which of the following is not a way to overcome communication breakdown?
- Encourage an open communication climate
- Be aware of cultural diversity
- Use of excessive jargons
- Adopt a listener-oriented approach
Ans:- (C) Use of excessive jargons
10. Find out the correct statement(s) about the principles of business writing.
- It should have clarity.
- It should be plain and concise.
- It should have pompous and erratic words.
- Both A & B
Ans:- (D) Both A & B
11. Which of the following sentence can be a suitable example of the employment of courtesy in business writing?
- You will have to supply our assignments well within the given time.
- I am sorry to inform you that the executive meeting has been cancelled for today.
- The employees who cannot meet the deadline will be terminated next month.
- Don’t come to office from tomorrow.
Ans:- (B) I am sorry to inform you that the executive meeting has been cancelled for today.
12. How does a letter report differ from a memo?
- A letter report is generally longer than a memo.
- It has both internal and external circulation.
- It has a complimentary close.
- All of the above
Ans:- For Answer
13. Which of the following attribute is best related to the geographical pattern of writing used in an organization?
- Topical
- Spatial
- Casual
- Chronological
Ans:- (B) Spatial
14. Which among the following is incorrect about a letter report?
- A letter report is longer than a memo.
- A letter report is circulated both inside and outside the organization.
- A letter report is less formal than a memo.
- A letter report has a complimentary close.
Ans:- (C) A letter report is less formal than a memo.
15. Communication breakdown can occur at multiple levels.
- True
- False
Ans:- (A) True
16. Physical distractions cannot be a cause of communication breakdown.
- True
- False
Ans:- (B) False
17. Misquoting someone or something comes under the ethical part of communication breakdown.
- True
- False
Ans:- (A) True
18. Semantic gap increases the chances of communication breakdown.
- True
- False
Ans:- (A) True
19. Maintaining cordiality should not be a concern of business writing.
- True
- False
Ans:- (B) False
20.Memo reports aim at ensuring a smooth flow of information within the organization.
- True
- False
Ans:-
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NPTEL Soft Skills Week 5 Assignment Answers:- In this post, we have provided the answers to the NPTEL Soft Skills Week 5. All the answers are provided here on the basis of data available on the internet.